Archive for the 'Referral Plans' Category

In Case You Hadn’t Heard… the Port In Credit is Back

Sunday, May 29th, 2011

This isn’t exactly new news, but the port-in credit is back for folks porting a line from one of Sprint’s competitors. It’s $125 for a smartphone and $50 for a non-smartphone. The offer is only good until June 23, so don’t delay.


More details are here.

Anyone want $125?

Friday, February 11th, 2011

This morning, Darrin asked about a new port-in credit available for customers coming to Sprint from other carriers. I wasn’t familiar with the offer, so I checked it out and asked his specific question of our marketing folks.

It looks like a sweet deal. (Especially combined with Everything Plus.)

If you’ve been thinking about giving Sprint a try, now might be the perfect time! If you’ve had a bad experience with us in the past, we are a changed company, as Vocalabs and J.D. Power can attest.

Welcome to Sprint!

Finally - A Solution

Tuesday, November 9th, 2010

The employee accounts team has worked through all the complexities for folks who once were SERO but mysteriously were changed to non-SERO accounts with the same pricing and features. It appears that most folks who went through this switch were part of employee discount plans that are incompatible with SERO, since SERO is so low-priced that additional discounts aren’t supposed to be applied.

The employee accounts team has put in place a mechanism to quickly verify if someone used to be SERO and were automatically switched to non-SERO (in other words, don’t bother trying if you’ve never been SERO or if your account was switched to Everything Plus so that you could get an iconic device). If you’re in this camp (automatically switched), and you want to upgrade to SERO Premium, and you’re willing to give up any discounts you have on your SERO line, then follow these steps:

  • Email everythingreferral@sprint.com with your account details (e.g. your account # or phone #) and the request to migrate to SERO Premium.
  • You’ll get an e-mail confirmation back when your account has been upgraded to SERO Premium
  • You can then call telesales, go to sprint.com, or go to a company-owned store to upgrade/buy an iconic device
  • (If you buy from telesales or the web, when the device arrives, you’ll call employee care to activate the device.)

Let me know if you have any problems.