Archive for the ‘Beyond the Phone’ Category

Beyond the Phone: May 2010

Wednesday, June 2nd, 2010

Bonus: Mike Dano on “Narrowing in on the value of the M2M market

Bonus (2): AT&T & Verizon’s Future Is in Your Fridge

Bonus (3): Enterprise 2.0 Session: Machine-to-machine – opening for business

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

Beyond the Phone: March 2010

Friday, April 2nd, 2010

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

Beyond the Phone: February 2010

Tuesday, March 2nd, 2010

Bonus: GigaOm’s Stacey Higginbotham on “Connected Gadgets Need a Business Model That Works

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

New CC Mag article on “Beyond the Phone”

Friday, January 22nd, 2010

My latest article on mobility for Christian Computing Magazine has just been published in the January issue. You can read the full article here, but here’s a snippet to give you a taste:

In the book The Innovator’s Dilemma, Clayton Christenson introduced the concept of disruptive technologies. “Disruptive technologies bring to a market a very different value proposition than had been available previously. Generally, disruptive technologies underperform established products in mainstream markets. But they have other features that a few fringe (and generally new) customers value. “

Cellphones generally don’t provide as good of sound as their wire-line grandfathers. This is simply a matter of physics – the need to compress the audio signal to consume less available bandwidth, and then operating all of that in a dynamic, somewhat unpredictable environment. Wireless voice service also generally costs more than landline voice service. When initially introduced, the new value proposition of mobility only appealed to a very limited audience. However, as prices have fallen, call quality and reliability have improved, and as we have become a much more mobile and connected society, increasing numbers of us are cutting the cord and taking all of our voice traffic wireless.

The same phenomenon holds absolutely true for mobile data. Wireless data provides less bandwidth at a higher price than the existing wired solutions, initially addressing the needs of a very limited market. But technology advances and increasing scale have improved performance and reduced costs, which, combined with our increasing mobility, results in very broad adoption of wireless for data. Today, the wired Ethernet market is suffering at the hands of various flavors of WiFi. Meanwhile, mobile broadband choices (especially the now emerging 4G offers) are making it viable to cut the cord on data as well.

In Christensen’s terminology, the traditional telecom industry has been disrupted by new wireless technologies.

Wireless Connectivity Built In
However, I think there’s a larger (but hidden) revolution happening.

I believe that, just as microprocessors have been built into virtually every type of product that has a power source, over the next several years; wireless connectivity will be built into virtually every type of product that has a microprocessor. For the past few years I’ve been tracking this trend with a monthly post at my blog called “Beyond the Phone.” I see this trend increasing, and becoming increasingly strategic to the definition of competition across industries. What does this look like? There are a couple of examples that are easy to understand.

Personal Navigation
The first example is GPS-based personal navigation devices (PND). You probably know these products by their manufacturers, with the industry leaders being Garmin and Tom Tom. This sector has come under tremendous pressure from cellphone-based navigation software in a typical Christensen-like disruptive play.

Early cellphone GPS solutions cost just $10/month, putting price pressure on standalone GPS devices which typically cost (at the time) nearly $1000. To make matters worse, in 2008 Sprint started bundling free navigation service in their Simply Everything price plans, further pressuring PND companies. More recently, Google has started providing a free version of their Google Maps web-based service with turn-by-turn directions. While these cellphone-based solutions don’t perform as well as standalone units in terms of satellite acquisition, battery life, and in-car integration, they do offer hard to beat prices plus real-time information including construction detours and traffic delays.

Garmin, Tom Tom, and others in the PND business have responded with reduced pricing, but have also had to respond by integrating wireless connectivity into their devices in order to match the real-time information provided by cellphone-based solutions. (For example, see Garmin’s nuLink services.)

Electronic Book Readers
The second example is the electronic book reader market. eReaders have been available for years, with Sony being the most aggressive of consumer electronics companies in pursuing the opportunity. However, the market has been very limited.

Just over two years ago, Amazon introduced the Kindle, an eReader with one very powerful differentiator – Amazon had worked with Sprint to integrate wireless connectivity into the device. This enabled Amazon to make it very easy for consumers to search Amazon’s large (and rapidly growing) catalog of electronic titles, purchase, download, and within about a minute, start reading a new title. The Kindle was an immediate phenomenon, and this most recent Christmas, Amazon (one of the world’s largest booksellers) sold more eBooks than physical books!

The company went on to launch two more versions of the Kindle with Sprint, including a version intended to replace your daily newspaper (in partnership with the New York Times and other publishers) and intended to lighten the load of textbooks carried by college students (in partnership with Princeton and four other universities). In the past few months, a number of competitors have launched eReader products with features similar to the Kindle, and Amazon has launched a new version of the Kindle with AT&T connectivity to expand globally.

More important than the actual devices, these eReader products are redefining the business model for publishers. Some believe eReaders can save the publishing industry, while others believe it will eliminate the need for publishers. In any case, the entire industry will be changed.

Beyond the Phone: December 2009

Friday, January 1st, 2010

Bonus:The Rise of the Machines: M2M Accounts for 1.4% of mobile network connections

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

Beyond the Phone: November 2009

Friday, December 4th, 2009

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

Enterprise Mobility Matters

Tuesday, November 10th, 2009

Philippe Winthrop, an analyst with Strategy Analytics, recently interviewed me for his blog “Enterprise Mobility Matters.” I believe the discussion reflects where the industry is heading and particularly the opportunities ahead of us in the Business space. If these are topics of interest to you, you may enjoy

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reading it.

To give you a sense, here’s my answer to the first question:

Enterprise Mobility Matters: Hi Russ. Thanks for taking the time to chat with me today. I know you must be swamped, so let’s get to it. Where do you see the greatest opportunity for growth in enterprise mobility?

Russ McGuire: I think the magnitude of opportunities almost can’t be fathomed. I believe we are on the early side of the Mobility Revolution, which will have as big of an impact on how business is conducted as the Internet Revolution and the PC Revolution. I believe the outcome of the Mobility Revolution is that mobility becomes integrated into virtually every product that has a power source, into every service that businesses offer, and into every process that exists within business – just as microprocessors/PCs and IP connectivity have been completely integrated into businesses. This revolution will redefine how we, as individuals, interact with the world and how businesses compete across industries. Bottom line, it’s huge.

I would specifically point to three areas of huge growth within the enterprise space. The first is pure bandwidth – mobile broadband. Mostly today that means 3G data cards, but 4G is coming on very rapidly. The second area of huge growth is in mobile business applications – software that runs on the handset that employees use to do their jobs. The third area is in machine-to-machine – the embedding of wireless connectivity into devices that businesses use to more efficiently and effectively operate core processes.

You can read the entire interview here.

Beyond the Phone: October 2009

Sunday, November 1st, 2009

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

Beyond the Phone: September 2009

Wednesday, September 30th, 2009

Bonus: The

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Wall Street Journal steals my headline with “Wireless Carriers Look Beyond Phones For Growth

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!

Beyond the Phone: August 2009

Tuesday, September 1st, 2009

Converging products into a cellphone is one way that mobility is getting built into every product, but it’s not the only way. Every month, I’ll focus on devices that are integrating the power of mobility into products themselves in ways that create new value for the customer. Power up!