Alarmed?

Last week I had the chance to chat with Steve Trundle, founder and CEO of Alarm.com.

Here’s the description of Alarm.com from their website:

Alarm.com was founded in 2000, and since then, has been dedicated to the pursuit of convenience and control for home and business security systems using wireless, web and mobile technology. We set out to build a platform based on wireless technology that provides solid security. In 2003 we were the first company to launch a secure, all-digital wireless alarm system with novel features like always-on activity reporting and a web-based control panel.

Alarm.com’s proven technology platform enables consumers to monitor everything that happens in their homes or businesses, not just alarms; they can keep track of activity on entry doors, windows, liquor and medicine cabinets, safes, drawers, and more. Unlike traditional security systems, Alarm.com does not require a phone line or broadband connection; Alarm.com services work wirelessly through a secure GSM network to maintain a dedicated connection that will continue to work for 24+ hours after a power failure. Alarm.com also offers Video Monitoring, emPower™ home automation, Crash & Smash Protection and mobile apps that let consumers enjoy anytime, anywhere access to their property. With Alarm.com, home and business owners can be in 2 places @ once. Simple, flexible and powerful, Alarm.com is designed to fit your lifestyle.

I became an Alarm.com customer 4 years ago when we moved into a new home. Since we’d cut the cord on AT&T, I was thrilled when our local alarm company proposed a sophisticated wireless solution. Not only would it be safe from getting the line cut, but we also wouldn’t have to wait for the alarm system to finish dialing before calling the monitoring center to explain we’d accidentally tripped the alarm (as we had too often had to do with our previous systems) – and it demonstrated the power of mobility!

Steve shared that

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a similar experience led to him starting the company. When they had a system installed in his home, he asked the contractor why a burglar wouldn’t just cut the telephone line. The answer he heard wasn’t convincing. Steve was CTO for MicroStrategy at the time and he also immediately began considering all the possibilities for the data that could flow over an always-available wireless connection to the home.

I asked Steve if wireless

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had redefined the alarm industry and he said it definitely has. Especially these days, folks just assume that wireless connectivity will be built in. As consumers adopt smartphones, they simply expect there to be an app to control every aspect of their lives.

A year ago, we were awakened in the middle of the night by an alarm telling us of flooding in the basement. Being able to respond quickly enabled us to save many precious possessions and minimize our loss. Now, imagine getting that same type of alert even when you’re out and about, during the workday or when running errands around town.

Thanks for listening. After talking to Steve, it was clear to me that Alarm.com’s experience is yet another great example of how mobility is changing how each of us interact with our world and changing the rules of competition across industries, and I wanted to share it with you.

One Response to “Alarmed?”

  1. Dylan says:

    Great post! I didn’t even realize that something as sophisticated as controlling your home alarm system from your phone was a possibility. Do you have any other advice as far as the what exactly a home should have covered and protected when buying a system. I got a few quotes on systems from http://www.alarmsmonitoring.com but we live in a residential neighborhood in a small town, and we’re unsure what we need exactly. We’re getting the system because we have a little girl on the way.

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