If you haven’t yet discovered the power of Sprint’s Now Network, now’s a great time to join the fun.
The Palm Pre is now available for new lines of service with the Everything Plus Data plan. Everything Plus is an employee referral program that provides additional savings over Sprint’s already great pricing. If you’re a regular reader of this blog, I invite you to use my information (firstname.lastname@example.org and 383) at http://www.sprint.com/everythingplus to add a new line of service.
The Palm Pre is an incredible device. I had the chance to carry one for about a week shortly after it was launched and I can’t wait to when we’ve satisfied customer demand well enough to make it available to employees and I can get my very own.
Sprint’s price plans for a device like the Pre are also pretty incredible. In fact, with the Everything Plus Data 500 and Everything Plus Data 1000 minute plans, you’ll save $360 per year, or $720 over a 2 year contract compared to AT&T’s equivalent plans for the iPhone. With the unlimited Simply Everything plan, you save $600 a year or $1200 over two years. (The savings compared to Verizon’s data-inclusive “Nationwide Premium” plans are even greater.)
Frequently Asked Questions:
Here are a few questions I often get asked about the Everything Plus plans, and the best I can answer them. If you ask these questions again in the comments, don’t expect me to post your comment or answer your question any differently than it is here.
Can I really use your information to sign up for these plans? All employees at Sprint have been encouraged to tell their friends and everyone they come in contact with about these plans. For me, that includes all the readers of my blog. If you’re a regular reader of my blog, I welcome you to use my information to sign up for these plans. If you’re not a regular reader of my blog, I encourage you to subscribe to the blog either via an RSS-based newsreader (Feed) or via e-mail (from my blog homepage). Also, realize that this offer is only for new lines to Sprint - you can’t move your existing Sprint phone onto this plan, and it’s designed for signup through the web.
Why isn’t this plan available for existing Sprint customers? I don’t make the policies around pricing, but as I understand it, these plans are specifically designed to attract new customers to Sprint.
I’ve completed my contract with Sprint, so now I’m off-contract. Can I switch to this plan? No. This plan is only for new lines of service.
Why can’t I sign up for this plan in a Sprint retail store? If I get a new phone on another plan in the store, can I then switch it over to this plan? As I understand it, one of the reasons we can offer this great price is because it costs us less to signup new customers through the web than it does to sign up customers in our stores. If you sign up with a different plan in the store, you will not be able to switch to this plan later.
Can’t you help me switch my Sprint phone over to this plan? No, I can’t. At times, I have been asked by customer care if I support violating Sprint policies for a specific customer who is invoking my name. I enjoy working at Sprint and would like to keep working here, so the answer is no, I will not risk my job advocating a policy violation so that you can save $10 a month. I hope you understand.
Everything Plus Data plans start at $60. I can’t afford that right now. Do you have anything less expensive? We recently added Everything Plus Messaging plans to the Everything Plus program. These start at $39.99. They don’t include all the great features of the Everything Plus Data plans, but if you mostly use your phone for talking and messaging (e.g. texting), these too are a great deal.
What about family plans? Yes, Everything Plus includes Family Plan versions of both the Messaging and Data plans. These too are the best deals in wireless for those that want to do more than just talk. For example, the Everything Plus Messaging Family 1600 minute plan costs $79.99 per month for the first 2 lines and $9.99 for each additional line. The equivalent plans from AT&T and Verizon only include 1400 minutes and cost $119.99 for the first 2 lines. That’s a savings of almost $500 per year (and an extra 200 minutes per month). Stepping up to Everything Plus Data increases the savings to $600 per year!
Can I use my corporate discount with Everything Plus? No. No other discounts can be applied on top of the Everything Plus savings. It’s possible that your corporate discount will provide a better deal for your specific needs than Everything Plus. Do the math and choose the best plan for you.
Why isn’t the Palm Pre available to customers on the SERO plan? The original SERO plan was an unbelievably good value for customers. In fact it was such a good value for customers that, if they were using much data at all, the network costs made it a money losing offer for Sprint. We know that the Pre and other data-centric devices will naturally result in high data use which means that Sprint will lose money every month on these accounts. No business can afford to sustain that. Customers that are on the SERO plan can stay on the SERO plan, but Sprint won’t allow them to upgrade to a really small set of data centric devices and stay on that plan.
So, if I’m on SERO, how can I get a Pre? The one exception Sprint makes to existing Sprint customers switching their plan to Everything Plus is for SERO customers that want to take advantage of all of the features of Everything Plus Data or that want to use a data-centric device like the Pre. Current SERO customers can still get the best deal in the industry (Everything Plus Data) to go with the best device in the industry (the Palm Pre).
Can you help me with problems I’m having with Sprint? I hope so. Ever since the beginning of 2008, our CEO has made “improving the customer experience” our #1 priority. I hope you’ve noticed in terms of better support in all of your touchpoints with the company. But if you have any problems that still aren’t getting resolved, feel free to send me an e-mail at email@example.com and I’ll try to get folks involved who can get the issue resolved.
The Everything Plus page is telling me that access is denied. Have you used up all of your referrals? I’m told that there’s no limit to the number of customers that can sign up using my referral information. However, several people have gotten that error message. I believe you’ll also see a reference to anti-virus settings on that page. Most people find it easier to just try again from a different computer.