McGuire’s Law

This past Monday I had the pleasure of speaking at the CIO Bootcamp at Interop. It’s a great event and this was my second time to participate.  I promised the participants that I’d follow-up with a posting summarizing my talk and providing links to some of the case studies I mentioned.  And here it is!

The outline for my talk was taken from a post I wrote at Seamless Enterprise early this year including my predictions for 2009:

• VoIP is dead. Long live AoIP!
• B’bye desk phone
• IP surges ahead
• Economic challenges drive mobile productivity
• Mobile Broadband becomes standard configuration
• Outsourcing explodes
• Unified Communications make real inroads

I talked about the challenges that come from our current economic conditions. Borrowing a phrase that Bruce Barnes had introduced earlier in the morning, I challenged the group to consider how mobility can help them transition from “order takers” to “value creators.” There are two ways to create value - increase revenue (I again borrowed from Bruce in referencing Blue Ocean strategies), and increase productivity/reduce costs.

For revenue growth and really for changing the rules of competition, I referenced a number of examples including:

• Avis Roaming Rapid Returns
• TeleNav
• Montclair State University
• Portable-On-Demand Storage (PODS)
• Sand Springs Police Department

From a cost savings perspective, I talked about how IDC estimates that 2/3 of workers are already mobile some of the time. At Sprint, we’ve translated this into $20M/year in real estate savings. Further, I provided a more detailed case study of our implementation of Unified Communications which is providing an incremental $6-8M per year in telecom cost savings by eliminating hundreds of PBXs and the associated ILEC circuits.

Once again, the Bootcamp was a wonderful event and I was pleased to be a part of it.

This entry was posted on Friday, May 22nd, 2009 at 2:53 pm and is filed under Book, Events. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.