This past Monday I had the pleasure of speaking at the CIO Bootcamp at Interop. It’s a great event and this was my second time to participate. I promised the participants that I’d follow-up with a posting summarizing my talk and providing links to some of the case studies I mentioned. And here it is!
The outline for my talk
was taken from a post I wrote at Seamless Enterprise early this year including my predictions for 2009:
- VoIP is dead. Long live AoIP!
- B’bye desk phone
- IP surges ahead
- Economic challenges drive mobile productivity
- Mobile Broadband becomes standard configuration
- Outsourcing explodes
- Unified Communications make real inroads
I talked about the challenges that come from our current economic conditions. Borrowing a phrase that Bruce Barnes had introduced earlier in the morning, I challenged the group to consider how mobility can help them transition from “order takers” to “value creators.” There are two ways to create value – increase revenue (I again borrowed from Bruce in referencing Blue Ocean strategies), and increase productivity/reduce costs.
For revenue growth and really for changing the rules of competition, I referenced a number of examples including:
- Avis Roaming Rapid Returns
- Montclair State University
- Portable-On-Demand Storage (PODS)
- Sand Springs Police Department
From a cost savings
perspective, I talked about how IDC estimates that 2/3 of workers are already mobile some of the time. At Sprint, we’ve translated this into $20M/year in real estate savings. Further, I provided a more detailed case study of our implementation of Unified Communications which is providing an incremental $6-8M per year in telecom cost savings by eliminating hundreds of PBXs and the associated ILEC circuits.
Once again, the Bootcamp was a wonderful event and I was pleased to be a part of it.