Michelle - you asked for it…
This weekend, Michelle B. commented on this site, and among other things, said: “I, as others have stated, am not sure why once we become a customer and stay loyal for years, we are treated so poorly. Existing customers should be offered better deals just for being loyal! Sprint should say Thank you for being loyal and we know you are keeping money in our pockets and food on our tables so we will reward you with some freebies!”
Great timing on the question, Michelle. Today, Sprint announced the launch of Sprint Premier. The program may not perfectly match what Michelle was asking for, but hopefully it’s a strong step in the right direction.
From the press release: “Loyalty pays. So Sprint is rewarding its most loyal and high-value consumer customers with perks, privileges and discounts that drive higher satisfaction, through the launch of Sprint Premier. … After being automatically enrolled in Sprint Premier, customers receive benefits such as: Early Upgrades, “Just Because” Perks, Anniversary Rewards, First to Know/First to Buy, Accessory Discounts, and Courtesy Plan Check. … Eligibility requirements for Sprint Premier are simple: 1) For three consecutive months, consumer customers must be on an individual wireless plan of at least $69.99 per month or spend at least $99.99 per month on a plan that shares minutes, or 2) they must have been a Sprint wireless customer for at least 10 years.”
Congratulations Michelle. With your 15 years with Sprint, you’re automatically in!