Capturing the Power: Week of 11/04/07
Bonus: Cisco’s Alan Cohen explains how mobility boosts productivity and customer service
Mobility is a wonderful thing. As mobility gets built into all products and services, businesses need to learn how to both capture the power of mobility and manage the dangers introduced through mobility. Here are some examples of how the power of mobility is being applied to create competitive advantage:
- New York’s MTA using mobility to help bus/subway riders find their way
- AirTran allows mobile travelers to select seats, check-in, and check flight status
- Marshfield Clinic mobilizing to eliminate paper medical records
Complete list here
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